1. Definitions

In these Terms & Conditions, the following terms shall have the meanings ascribed to them below:

  • "mc64", "we", "us", or "our" refers to the mc64 online gaming platform, its operators, and affiliated entities.
  • "You", "your", or "Player" refers to any individual who registers an account, accesses, or uses the mc64 platform and services.
  • "Account" means the personal gaming account created by a Player upon registration with mc64.
  • "Services" refers to all gaming products, features, and functionalities provided by mc64, including but not limited to casino games, live dealer tables, sports betting, togel (traditional Indonesian lottery games), and related entertainment offerings.
  • "Website" means the mc64 online platform accessible at https://mc64.cam and any associated mobile applications or subdomains.
  • "Funds" refers to any monetary deposits, winnings, bonuses, or other financial amounts held in your mc64 Account.
  • "Wager" or "Bet" means any stake placed on a game, event, or outcome through the mc64 platform.

2. Acceptance of Terms

By creating an account, accessing, or using any part of the mc64 platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. These Terms constitute a binding legal agreement between you and mc64.

If you do not agree with any provision of these Terms & Conditions, you must immediately cease using the mc64 platform and refrain from creating an account. Continued use of our Services following the posting of changes to these Terms will constitute your acceptance of those changes.

mc64 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. It is your responsibility to review these Terms periodically. Material changes will be communicated through our website, email notifications, or account dashboard alerts. Your continued use of the platform after such modifications constitutes acceptance of the revised Terms.

Important: These Terms & Conditions should be read in conjunction with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the mc64 website. In the event of conflict between these Terms and game-specific rules, the game-specific rules shall prevail for that particular game.

3. Eligibility Requirements

To create an account and use mc64 Services, you must meet all of the following eligibility criteria:

  • Age Requirement: You must be at least 21 years of age. mc64 operates in strict accordance with age restrictions applicable to online gambling in Indonesia. We employ age verification procedures and reserve the right to request government-issued identification (KTP, passport, or driving license) at any time to verify your age.
  • Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. You must not be prohibited by law from participating in online gambling activities.
  • Residency: You must be a resident of Indonesia or accessing our Services from within Indonesian territory. mc64 does not accept Players from jurisdictions where online gambling is explicitly prohibited.
  • Single Account: You are permitted to hold only one (1) active account with mc64. Creating multiple accounts, whether under your own name or using false identities, is strictly prohibited and will result in immediate account closure and forfeiture of funds.
  • Personal Use: Your account is for personal, non-commercial use only. You may not allow any other person to access or use your account under any circumstances.
  • Financial Suitability: You must not be suffering from any gambling addiction or compulsive gambling disorder. You must gamble only with funds you can afford to lose without causing financial hardship.

Age Verification: mc64 takes underage gambling prevention seriously. Any Player found to be under 21 years of age will have their account immediately suspended, all wagers voided, and deposits refunded. Winnings will be forfeited. We strongly encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

4. Account Registration and Security

4.1 Registration Process

When registering an account with mc64, you must provide accurate, current, and complete information as requested in the registration form. Required information typically includes:

  • Full legal name as it appears on your government-issued identification
  • Date of birth
  • Valid email address
  • Mobile phone number
  • Residential address in Indonesia
  • KTP (Indonesian Identity Card) number
  • Preferred username and secure password

Providing false, misleading, or fraudulent information is grounds for immediate account termination and forfeiture of all funds. You agree to promptly update your account information if any details change.

4.2 Account Verification (KYC)

mc64 operates under strict Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance procedures. Before processing your first withdrawal, and at any time thereafter, we reserve the right to request verification documents, including but not limited to:

  • Government-issued photo identification (KTP, passport, driving license)
  • Proof of address (utility bill, bank statement) issued within the last three months
  • Proof of payment method ownership (bank statement showing your name and account number, screenshot of e-wallet account)
  • Selfie photograph holding your identification document

Failure to provide requested verification documents within 30 days may result in account suspension and freezing of funds until verification is completed. All documents must be clear, legible, and show all four corners of the document.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any security questions. You must:

  • Choose a strong, unique password that is not used for any other online service
  • Never share your login credentials with any third party
  • Immediately notify mc64 if you suspect unauthorized access to your account
  • Log out of your account after each session, especially when using shared or public computers
  • Enable two-factor authentication if offered

mc64 shall not be liable for any loss or damage arising from your failure to protect your account credentials. You are responsible for all activities conducted through your account, whether authorized by you or not, until you notify us of a security breach.

5. Deposits and Withdrawals

5.1 Deposits

mc64 accepts deposits via multiple payment methods popular in Indonesia, including bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). Minimum deposit amounts vary by payment method and are displayed during the deposit process.

All deposits are processed in Indonesian Rupiah (IDR). Deposits made via bank transfer are typically credited within 5-15 minutes during banking hours. E-wallet deposits are usually instant. You are responsible for ensuring that deposit instructions are followed accurately; mc64 is not liable for delays caused by incorrect bank details or third-party payment processor issues.

Deposits must originate from a payment method registered in your own name. Third-party deposits (deposits from accounts not in your name) are strictly prohibited and will be rejected and returned, minus any transaction fees.

5.2 Withdrawals

You may request withdrawals at any time, subject to the following conditions:

  • Your account must be fully verified (KYC-compliant)
  • Any active bonus wagering requirements must be completed
  • Minimum withdrawal amount: Rp 100,000
  • Withdrawals must be made to a payment method registered in your own name
  • Daily withdrawal limits apply based on your VIP tier (see VIP terms for details)

Withdrawal processing times vary by payment method and VIP status. Standard processing is typically 15-30 minutes during Indonesian banking hours (WIB). VIP members enjoy priority processing with faster approval times. Withdrawals requested outside banking hours will be processed on the next business day.

mc64 reserves the right to conduct additional security checks before approving large withdrawals or withdrawals that trigger anti-fraud alerts. In such cases, processing may take up to 72 hours.

5.3 Fees and Charges

mc64 does not charge fees for deposits or withdrawals. However, your bank or e-wallet provider may impose transaction fees; these are beyond our control and are your responsibility. Currency conversion fees may apply if your payment method uses a currency other than Indonesian Rupiah.

6. Bonuses and Promotions

mc64 offers various bonuses and promotions to Players, including welcome bonuses, deposit bonuses, cashback offers, and VIP rewards. All bonuses are subject to specific terms and conditions, which are published on the promotion page and must be read carefully before claiming any bonus.

6.1 General Bonus Terms

  • Eligibility: Bonuses are available only to eligible Players who meet the specified criteria (e.g., new Players, specific VIP tiers, deposit amount thresholds).
  • One Bonus Per Player: Unless otherwise stated, each Player is entitled to one bonus per promotion. Creating multiple accounts to claim bonuses multiple times is prohibited and will result in forfeiture of bonuses and potential account closure.
  • Wagering Requirements: All bonuses are subject to wagering requirements, which specify the number of times the bonus amount (or bonus plus deposit) must be wagered before winnings can be withdrawn. Wagering requirements vary by promotion and are clearly stated in the bonus terms.
  • Game Contribution: Different game types contribute differently toward wagering requirements. Typically: slots contribute 100%, table games 10%, live casino 10%. Check specific bonus terms for exact contribution rates.
  • Maximum Bet: While a bonus is active and wagering requirements are incomplete, you may not place bets exceeding Rp 50,000 per spin or wager. Exceeding this limit may result in bonus forfeiture.
  • Expiry: Bonuses and associated wagering requirements expire after a specified period (typically 7-30 days). Unused bonuses or incomplete wagering after expiry will be removed from your account.

6.2 Bonus Abuse

mc64 reserves the right to withhold, cancel, or reclaim any bonus if we suspect bonus abuse, including but not limited to: creating multiple accounts, using betting strategies designed solely to clear wagering requirements with minimal risk (e.g., opposite bets on roulette), or colluding with other Players. Any winnings derived from bonus abuse will be confiscated.

7. Gameplay Rules and Conduct

When using mc64 Services, you agree to abide by the following rules and standards of conduct:

7.1 Fair Play

You must play all games fairly and within the spirit of the game rules. The following activities are strictly prohibited:

  • Using automated software, bots, or scripts to play games
  • Exploiting software errors, bugs, or glitches to gain unfair advantage
  • Colluding with other Players to manipulate outcomes or share information
  • Engaging in fraudulent activity, including chip dumping, multi-accounting, or payment fraud
  • Using VPNs or proxy servers to circumvent geographic restrictions

Any Player found engaging in unfair play will have their account immediately suspended, all wagers voided, and winnings confiscated. mc64 reserves the right to report fraudulent activity to relevant authorities.

7.2 Game Outcomes

All game outcomes are determined by certified Random Number Generators (RNGs) tested and approved by independent auditing firms. Game results are final and cannot be disputed except in cases of obvious technical malfunction. If a game malfunctions, all affected bets will be voided and stakes refunded.

7.3 Responsible Conduct

You must treat other Players, dealers, and mc64 staff with respect. Abusive, offensive, or harassing behavior in chat functions or communications with support staff will result in account suspension.

8. Limitations of Liability

To the fullest extent permitted by law, mc64 and its directors, officers, employees, and affiliates shall not be liable for:

  • Any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use our Services
  • Loss of profits, revenue, data, or business opportunities
  • Interruptions, delays, or errors in Services caused by technical malfunctions, internet connectivity issues, or third-party service provider failures
  • Unauthorized access to your account resulting from your failure to protect your login credentials
  • Any losses incurred due to gambling activities; you acknowledge that gambling involves risk of financial loss

Our total liability to you for any claims arising from your use of mc64 Services shall not exceed the total amount deposited into your account in the six months preceding the claim.

You agree to indemnify and hold harmless mc64 from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your breach of these Terms or your use of our Services.

9. Account Suspension and Termination

9.1 Your Right to Close Your Account

You may close your mc64 account at any time by contacting customer support. Upon account closure:

  • Any remaining balance will be refunded to your registered payment method after completion of any active wagering requirements
  • Active bonuses will be forfeited
  • Your personal data will be retained for the period required by law (typically 5-7 years for financial records)

9.2 Our Right to Suspend or Terminate

mc64 reserves the right to suspend or terminate your account immediately and without prior notice if:

  • You breach any provision of these Terms & Conditions
  • We suspect fraudulent, illegal, or abusive activity
  • You provide false information during registration or verification
  • You are found to be under 21 years of age
  • Required by law or regulatory authorities
  • You engage in behavior deemed harmful to mc64 or other Players

Upon termination for cause, any remaining balance may be forfeited, and we reserve the right to withhold funds pending investigation of suspected violations. You will be notified of the reason for termination unless disclosure is prohibited by law.

10. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to online gaming operations serving the Indonesian market. Any disputes arising from these Terms or your use of mc64 Services shall be resolved through the following process:

10.1 Internal Dispute Resolution

In the event of a dispute, you must first contact mc64 customer support at [email protected] with a detailed description of your complaint. We will investigate your complaint and respond within 10 business days with our decision.

10.2 Escalation

If you are not satisfied with our initial response, you may escalate your complaint to our senior management team by emailing [email protected]. We will conduct a thorough review and provide a final decision within 30 business days.

10.3 Exclusions

Nothing in these Terms shall exclude or limit liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

11. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or mc64 Services, please contact us through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 through the mc64 website
  • Customer Support: Native Indonesian-speaking agents available around the clock

We aim to respond to all inquiries within 24 hours during business days and 48 hours during weekends and Indonesian public holidays.

Agreement Acknowledgment: By creating an account and using mc64 Services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You further acknowledge that you meet all eligibility requirements and accept responsibility for ensuring your compliance with all applicable laws in your jurisdiction.

Legal Compliance

Our Terms & Conditions are designed to ensure fair play, protect player rights, and maintain legal compliance with applicable gaming regulations.

Account Protection

We enforce strict security measures and account verification procedures to protect your funds and personal information from unauthorized access.

Transparent Operations

mc64 operates with full transparency. All bonus terms, game rules, and policies are clearly published and accessible to all Players.

Fair Dispute Resolution

We maintain a structured complaint process to address Player concerns fairly and efficiently, with multiple escalation levels.

Have Questions About Our Terms?

Our comprehensive FAQ section covers common questions about account registration, deposits, withdrawals, bonuses, and more. For additional assistance, our customer support team is available 24/7.